Security & Trust at LevelUp Testing
Your code and data deserve the highest level of protection. We architect every layer of the platform with security-first principles — so you can focus on shipping quality software with confidence.
256-bit
Encryption Standard
99.95%
Platform Uptime
<15 min
Incident Response
0
Data Breaches
How We Protect Your Data
A defence-in-depth approach with multiple overlapping security controls ensures there is no single point of failure.
End-to-End Encryption
All data is encrypted at rest using AES-256 and in transit via TLS 1.3. Database fields containing sensitive information use application-level encryption with rotating keys.
- AES-256 encryption at rest
- TLS 1.3 for all data in transit
- Automatic key rotation every 90 days
- Encrypted backups & snapshots
Role-Based Access Control
Fine-grained permission model ensuring users only access what they need. Supports custom roles, team hierarchies, and principle of least privilege across every resource.
- Granular permission policies
- Custom role definitions
- Team & org-level hierarchies
- Principle of least privilege
Comprehensive Audit Logging
Every action — logins, data access, configuration changes — is recorded in tamper-proof audit logs with full traceability for forensic analysis and compliance.
- Immutable, append-only log store
- Real-time event streaming
- User & IP attribution
- 90-day default retention (configurable)
Tenant Isolation
Strict logical and network-level isolation between tenants. Each organisation's data is separated at the database, storage, and compute layers — zero cross-tenant leakage.
- Database-level row isolation
- Separate encryption keys per tenant
- Network namespace segmentation
- Isolated CI/CD pipelines
Secure GitHub OAuth
Sign in securely via GitHub OAuth 2.0 with PKCE. We request minimal scopes, never store passwords, and support organisation-level SSO enforcement.
- OAuth 2.0 with PKCE flow
- Minimal scope permissions
- Org-level SSO enforcement
- Token auto-expiry & refresh
Vulnerability Management
Automated dependency scanning, container image analysis, and periodic third-party penetration testing keep the attack surface minimal and response times fast.
- Automated dependency audits (Snyk)
- Container image scanning
- Annual third-party pen tests
- Responsible disclosure program
Compliance & Standards
We align our security practices with globally recognized frameworks to give you verifiable assurance and simplify your own compliance audits.
GDPR
Compliant- Data isolation per customer
- Right to export & portability
- Right to deletion (erasure)
- Data Processing Agreements
- EU data residency options
SOC 2 Type II
In Progress- Comprehensive audit logging
- Encryption at rest & in transit
- Access control policies
- Incident response procedures
- Continuous monitoring
ISO 27001
Roadmap- Information security management
- Access control framework
- Security architecture design
- Risk assessment processes
- Business continuity planning
OWASP Top 10
Addressed- SQL injection prevention
- Broken authentication mitigations
- Sensitive data exposure controls
- Security misconfiguration checks
- XSS & CSRF protections
Security Architecture at a Glance
Every request passes through multiple security layers before reaching your data.
Edge / CDN
DDoS protection, WAF rules, and TLS termination at the network edge.
Authentication
GitHub OAuth 2.0 + PKCE, session tokens with short TTL, MFA support.
Authorisation (RBAC)
Policy engine evaluates role, resource, and action before every API call.
Tenant Isolation
Logical namespace boundaries ensure zero cross-tenant data access.
Encrypted Storage
AES-256 at rest, customer-managed keys option, encrypted backups.
Audit & Monitoring
Every data touch-point is logged, alerted, and retained for compliance.
Our Security Commitments
Where is my data stored?
Data is stored in SOC 2-certified cloud infrastructure with regional options. All storage is encrypted at rest with AES-256.
Can I export or delete my data?
Absolutely. You can export all your data at any time and request full deletion in compliance with GDPR and other privacy regulations.
How do you handle incidents?
We maintain a 24/7 on-call rotation with a <15-minute initial response SLA. Affected customers are notified within 72 hours per GDPR requirements.
Do you conduct penetration tests?
Yes — annual third-party penetration tests are performed by independent security firms. Critical findings are remediated within 48 hours.
Is my test data isolated from other tenants?
Yes. Every tenant has logically isolated storage, separate encryption keys, and network-level segmentation. Zero cross-tenant access is architecturally enforced.
What authentication methods are supported?
GitHub OAuth 2.0 with PKCE is our primary method. We also support organisation-level SSO enforcement and MFA for additional security layers.
Ready to See Our Security in Action?
Schedule a security-focused walkthrough with our team. We'll answer every question and share our detailed security whitepaper.